FiberPhil Network and Data Solution

FAQ

Frequently Asked Questions

What kinds of internet plans do you have?

A: We’ve got different plans for different needs, like fast speeds or big data. You pick what works best for you.

How do I sign up for your service?

Easy peasy! Head to our website or talk to one of our team members, and we’ll get you set up in no time.

Can I refer my friends to your service for a discount?

Absolutely! Share the love and earn rewards or discounts on your monthly plan as a thank you for your support.

Do I need to sign a contract for your internet service?

Nope, no contracts required! You can start or stop your service whenever you want, no strings attached.

How much is the installment fee?

The installment fee varies depending on your area, but the lowest is 1500 pesos. Ready to join us? Just head to our website or give us a call, and we’ll get you set up in a snap!

Do you provide equipment for the internet, or do I need to purchase my own?

Absolutely! We provide the equipment for your internet service. The equipment remains our property, and it’s yours to use as long as you’re subscribed. If you ever decide to stop your subscription, we’ll retrieve the equipment.

Do you offer bundling internet with other services, such as cable TV or phone?

Currently, we only offer internet services. However, stay tuned for any future updates on additional services!

What is your policy on moving or transferring service to a new address?

If you need to transfer your service to a new address, we’re here to help! The minimum transfer fee is 1500 pesos, ensuring a smooth transition to your new location.

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